3 out of 53 of 5Unverified experienceSupport and communication
Support ne kuch issues handle kiye par response mein delay tha
Jab software mein kuch technical glitches aaye, tab maine support ko contact kiya tha. Unhone situations ko samajhne ki koshish toh ki, lekin unka response mujhe thoda slow laga. Phone par baat karne mein clarity thi par solution laane mein waqt zyada laga. Kuch confusion thi invoicing ke process par bhi, jisme thoda help mila, lekin clear guidance ki kami mehsoos hui. Overall, communication theek tha, lekin jab cheezein galat ho jaati hain, tab thoda proactive support kaafi madadgar hota. Mujhe lagta hai agar support zyada tezi se react karta toh experience behtar ho sakta tha.