Support ne koshish ki but thoda patience chahiye tha
Mere experience se, WFHI ka support system itna bina dikkat wala nahi tha lekin kaafi koshish dikhai di. Jab software mein kuch gadbad hui, toh maine unke telephonic support ko call kiya. Pehle toh mujhe laga ki baat karna thoda tedious hoga, par unsystematic ho jayne ki jagah unhone calmly issues ko samjha aur handle karne ki puri koshish ki. Haan, waqt laga aur ek do baar mujhe dobara se unhe details samjhana pada, jo thoda frustrating tha. Lekin overall, mujhe yeh nahi laga ki mera concern ignore kia gaya ho ya koi shortcut liya gaya ho. Jo cheez acchi lagi, vo yeh ki har ek update unhone timely diya aur bade regularly software mein naye features add karte rahe, jo mera kaam asaan banate rahe. Kabhi kabhi lagta tha ki thoda better coordination ho toh zyada jaldi solution mil jata. Payment aur invoicing process bhi straightforward thi, par usme bhi thoda sa clarity ki kami thi kabhi kabhi, jisme support se samjh ke hi nikla ja sakta tha. Mujhe lagta hai agar patience rakha jaye aur samay diya jaye, toh WFHI ki support team aapke liye kaam karte rahenge, lekin jitni jaldi expectations hoti hai us hisaab se shayad thoda slow feel ho sakta hai kaam.