1 out of 51 of 5Verified purchaseSupport and communication
Support ne koi clear jawab nahi diya
Main bhohot confused tha jab main support team ko call kar raha tha, kyunki unhone kabhi bhi simple aur seedha jawab nahi diya. Jab invoice samajhna chaha toh mujhe bahut baar repeat karna pada ki mujhe kaunse steps follow karne hain, par har baar lagta tha ki woh separately jo software ke baare mein sochte hain main uske hisaab se clear instructions nahi mil rahe. Training bhi thodi confusing thi, aur dialer aur database ke baare mein jaankari mushkil se mili. Bahut baar laga ki mujhe khud hi sab kuch discover karna padega, kyunki jo bhi support call pe bolte hain wo computer generated lagta hai rather than asli help. Mere liye ye experience frustrating raha aur main ye software use karte karte thoda disappoint feel kar raha tha.