Support ne kiya kaam bhi aur chhode kuch baatein adhuri
Maine WFHI ka support kaafi baar contact kiya jab software mein kuch issues aaye. Pehle toh mujhe lag raha tha ki call karne par turant resolve ho jayega, aur initial response bhi theek tha. Lekin jab kisi specific technical problem ka samna hua, toh thodi der lag gayi samajhne aur solution batane mein. Jo dialer ka feature tha, wo kabhi kabhi hang ho jata tha aur mujhe lagta hai ki ye issue thoda jald solve ho sakta tha agar support zyada proactive hota. Phone pe baat karte waqt team politely baat karti thi, aur main appreciate karta hoon ki unhone patience dikhaya jab main apni baat samjhane ki koshish kar raha tha. Payment aur invoicing ka process simple tha, jisme koi dikkat nahi hui. Software ke database feature mein bhi thodi complexity find hui, jiske liye mujhe training workshops mein jaana pada. Overall, experience mixed raha, kyunki jab sab sahi chal raha tha toh kaafi smooth tha, aur jab kuch gadbad hui toh support thoda slow dikhayi diya. Lekin main yeh keh sakta hoon ki overall communication consistent tha, bas execution mein thodi improvement honi chahiye.