3 out of 53 of 5Verified customerSupport and communication
support ne kare to acha to nahi bhi to bura nahi
Overall jo support experience mila usme kuch baatein achhi rahi aur kuch nahi. Jab first time contact kara to response thoda slow tha aur thoda confusion bhi hua payment ke baare me. Par fir jab baar baar call karta raha unhone thik-thak jawab milne lage. Daily basis pe software update aate rahe jo ki acha laga, isse workflow mein koi rukawat nahi hui. Training sessions clear the but kabhi kabhi dialer me thoda inconsistency dekhne ko mili, jo thoda irritate karta hai. Par database feature mujhe lagta hai ki kaafi upyogi raha mera kaam manage karne me. Sign-up process smooth tha lekin invoicing thoda confusing tha kabhi kabhi. Mujhe lagta hai ki service average thi, koi major problem nahi thi aur koi khas suvidha bhi nahi mili mujhe.