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WFHI review

support ne kabhi toh help ki, kabhi par confusion bhi hui

3 out of 53 of 5Verified customerSupport and communication

support ne kabhi toh help ki, kabhi par confusion bhi hui

Kabhi jab koi problem aayi toh support team ki call pe baat karna kaafi helpful raha, woh apna samay dete the aur patiently samjhate the. Lekin shaam ko ek baar jab dialer mein issue aaya, toh response thoda slow tha, jisse mujhe lag raha tha ki call back bhi delay ho sakti hai. Database update mein bhi thoda glitch hua tha, par support ne turant bataya ki ye automatic update ki wajah se hai, aur fix kar rahe hain. Training ke dauran bhi kuch steps mere liye unclear the, par support ki madad se samajh mein aaya ki kaise software best use kiya jaye. Overall, jab sab kuch smoothly chalta hai toh satisfaction achhi hoti hai, par jab problems ayin toh thoda frustration bhi hua. Payment aur invoicing mein koi dikkat nahi thi, par support ka wakt kabhi kabhi inconsistent lagta hai. Agar fix kar dein response time ko, toh better experience hoga. Filhal, kuch acha aur kuch average mila mujhe yahan.

Riddhi CherianWest Bengal, IndiaExperience: Published:
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