1 out of 51 of 5Verified purchaseSupport and communication
Support ne kabhi poora jawab nahi diya, par response aata tha
Jab main software related kuch queries lekar support se contact kar rahi thi, toh mujhe laga ki technically woh log available the aur response aate the, lekin poore mowke pe mila-jula tha. Kabhi kabhi unhone zarurat ke mutabiq samajh kar help ki, par mostly unke answers incomplete ya mere sawalon ke hisaab se nahi the. Onboarding ke phase mein training sessions bhi thode general lag rahe the, jo mujhe apni specific needs ke liye helpful nahi mile. Iska matlab yeh nahi ki support bilkul bekaar hai, par mujhe laga ki woh log bhi kabhi kabhi overloaded honge. Toh acha tha unka effort, magar na poora satisfaction mila aur na hi waise prompt hi jitna chahiye tha.