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WFHI review

Support ne kaam toh kiya, par sab kuch clear nahi hua

3 out of 53 of 5Unverified experienceSupport and communication

Support ne kaam toh kiya, par sab kuch clear nahi hua

Mujhe support se baat karni thi kyunki training ke dauran kuch software features samajhne mein dikkat aa rahi thi. Jab maine unse poocha, toh unhone mujhe basic zaruri jaankari achhi tarah se di, jo mera problem solve karne ke liye kafi thi. Lekin thoda lag raha tha ki explanations kitni clearly samjhaye ja rahe hai, kabhi kabhi mujhe lagta tha ki mujhe apna sawaal dobara phrase karna padega taaki woh better samajh sake. Telephonic support thoda repetitive tha, par jo bhi information mili uskaafi practical aur useable thi. Training material bhi meri help karta raha, lekin kabhi kabhi mujhe lagta ki documentation thoda aur detailed ho sakti thi. Calling tools ke sath jab connection establish karna tha, toh support ne mere issues ko promptly address kiya, isme koi dikkat nahi rahi, aur database feature ke integration mein bhi unhone assist kiya, jo mere workflow ke liye kaafi useful raha. Mujhe lagta hai ki support thoda aur clear hone se experience better ho sakta tha, lekin jo outcome mila usse main satisfied hoon ki mera kaam bina kisi bade rukawat ke chala.

Meena KarkareTamil Nadu, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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