Support ne kaam toh kiya, par response slow tha
Mujhe jo support experience mila, woh itna acha nahi tha. Jab mujhe help chahiye thi, toh team ne response diya, haan, par response time kaafi slow tha. Kabhi-kabhi mujhe lagta tha ki shayad mera ticket unhone miss kar diya. Jo training thi, woh bhi thodi confusing lagi, mujhe zyadatar cheezein samajh nahi aayi initially. Database feature try kar raha tha, par jab problem aayi toh support se contact karne mein dikkat hui. Invoice aur payment process thoda complicated tha, especially jab mujhe confirm karna tha ki payment receive hua ya nahi. Haan, calling tools aur dialer waale features thode theek the, par overall experience better ho sakta tha. Shayad time lene se unka process improve ho jaaye. Agar zyada prompt support milta, toh experience better hota. Honestly, is baar mujhe jo mila woh mere expectations se thoda kam tha, aur main soch rahi hoon ki agle baar aur options explore karungi.