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WFHI review

Support ne kaam kiya, bas itna hi

3 out of 53 of 5Verified purchaseSupport and communication

Support ne kaam kiya, bas itna hi

Jab kabhi software mein problem aayi, toh support team se contact kiya. Communication theek tha, response time reasonable tha. Jo issues maine bataye, unka solution mila, par koi extra attention ya quick turnaround nahi tha. Mujhe lagta hai ki unhone bas basic kaam kiya, extra help ya explanation nahi di. Telephonic support kaafi patient tha, par kabhi kabhi lagta tha ki unke paas koi quick fix nahi hai, bas wait karne ko bola jata. Training sessions the helpful, par jab kuch issues trip out hote hain workflow mein, toh support kam effective lagta hai. Overall, agar sirf kaam chalaana hai toh thik hai, par agar problem complex ho toh samasya ho sakti hai. Verdict sach mein seedha hai: support aux modest, par kaam chalane ke liye thik se serve karta hai.

Farhan KamathChandigarh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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