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WFHI review

Support ne kaafi time le liya par baad me acha response mila

3 out of 53 of 5Unverified experienceSupport and communication

Support ne kaafi time le liya par baad me acha response mila

Jab maine support ko pehli baar contact kiya, toh response thoda slow tha, aur mujhe kucch technical queries ko explain karne me thodi dikkat hui. Par daily use me, jab maine usage ke dauran chalti problems ko uthaya, toh telephonic support reliable nikla aur unka patience acha laga. Wo call karne ki process aur dialer ke bare me fairly clear guidance deta raha, jis se mera kaam smooth hua. Payment aur invoicing ke process me bhi thoda time laga samajhne me, lekin after some interactions, unhone meri queries ko clear kiya. Database feature ka integration thoda tricky laga initially, par support ne sahi se samjhaya. Matlab, pura din support thoda inconsistent tha, lekin jab mila toh helpful zaroor tha. Overall, time thoda lag gaya, par end me better experience raha.

Sachin DeshpandeChandigarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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