Support ne kaafi time diya, par delay ne frustrate kiya
Jab software mein kuch glitches aayi toh support team ne acha response diya, especially jab main unhe clearly bata payi ki kya issue hai. Unhone samjha aur guide kiya ki kaise problem solve karenge, jo mujhe laga ki positive baat thi. Lekin overall jo delay hua unka response lene mein wo mere liye frustrating tha, kyunki main kaafi important tasks carry kar rahi thi. Onboarding flow ke dauran bhi kuch steps ajeeb tareeke se stuck dikh rahe the, jiski wajah se training thodi incomplete lagi. Dialer aur database feature ko use karne mein mujhe kuch baar problem ayi jahan mujhe lagta tha ki quick assistance milne chahiye tha. Matlab, agar communication thodi fast hoti toh experience better hota, lekin main yeh bhi kahungi ki support ne jo madad di usmein effort dikha.