Support ne jyada wait aur baar-baar repeat karvaya, par software toh chal hi gaya
Software install karne ke baad mujhe pata chala ki dialer feature theek se work nahi kar raha. Maine telephonic support contact kiya, par mujhe 15 minute wait karna pada har call par. Support team ko har baar apni problem samjhani padti thi, matlab baar baar apni baat repeat karni padi. Kabhi kabhi yeh lagta tha ki mujhe wapas se pehla step bataana hoga. Invoice aur payment process theek tha, par support mein yeh baar-baar ka repetition frustrating tha. Software access mein issues aaye, jisme updates ke baad dialer bandh ho gaya tha, uske bawajood bhi support response slow tha. Data entry aur training samajhne mein koi issue nahi tha, par jab jab problem aayi, unke response mein time laga. Mera overall experience yeh tha ki software chalaya ja sakta hai, par support kaafi slow aur repetitive tha, jisne meri patience khatam kar di thi. Samajh nahi aaya ki efficient support kyu nahi milti jab problem had tak simple thi.