Support ne jyada help nahi ki, sach bataun
Mujhe support ke bare mein batana hai ki jab mujhe issues face karne pade, toh unka response kuch khaas helpful nahi tha. Jab software mein glitches aaye, jaise call dialer properly connect nahi ho raha tha, toh support se baat ki. Unki taraf se phone pe assistance average thi, problems ko solve karne mein jyada fayda nahi hua. Database feature ko lekar bhi queries thi par solution thoda delayed mila. Haan, invoices aur payment process smooth tha, usme koi dikkat nahi thi, woh kaafi straightforward tha. Lekin jab baat communication aur issue handling ki aati hai toh support team zyada effective nahi rahi. Company ki taraf se follow-ups kam aye aur mujhe lagta hai ki better coordination ki zarurat thi taki problems jaldi solve hoti. Is experience ki wajah se mera trust thoda kam hua ki problem sach me jaldi tackle hongi.