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WFHI review

Support ne jyada help ki but thoda wait kara diya

4 out of 54 of 5Unverified experienceSupport and communication

Support ne jyada help ki but thoda wait kara diya

Main software set up kar raha tha aur ek bug aaya jo dialer se call connect nahi kar raha tha. Jab maine support ko call kiya toh unhone phone par achha explain kiya aur problem ko samjha ke jaldi thik kar diya. Unka telephonic support waqt par clear tha, sab suggestions step-by-step mile, jo mujhe easy laga follow karna. Thoda delay hua tha initial response mein, shayad support busy tha, par baad mein sab smooth gaya. Training material bhi theek tha, pehle thoda confuse tha lekin jab database use karne laga toh samajh aaya ki sab kaise set hota hai. Automatic updates se system bhi updated raha. Jo invoice aur payment process tha, wo easy tha aur clear information di thi. Bas thoda sa main chahunga ki initial communication aur zyada prompt ho, tab overall 5 star dena bhi possible hota. Lekin jyada tar time support acchi thi aur communication effective tha.

Imran SodhiPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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