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WFHI review

support ne jo time liya woh thoda zyada tha

3 out of 53 of 5Verified purchaseSupport and communication

support ne jo time liya woh thoda zyada tha

Mujhe jab support lene ki zarurat padi toh thoda time laga uske liye. Pehle main samajh rahi thi ki call karte hi turant madad milegi, par actually support team se baat karne mein kuch der hui. Dialer aur database ko samajhna thoda challenging tha, is wajah se main baar baar contact kar rahi thi. Jo feedback mila, wo kaafi helpful tha lekin delivery thodi slow thi, shayad workflow setup thoda complex tha. Lekin khyal rahe ki jo support mila uski quality achhi thi aur main usse kaam chalaya. Yeh experience mujhe yeh samjha raha hai ki future mein mujhe shayad phir se help leni padegi jab koi naya feature add hoga ya change hoga. Mujhe lagta hai ki support system mein thodi tezi aani chahiye taki humare queries jaldi solve ho sake. Overall, main kahungi ki service ka kaam hua lekin process thoda improved hona chahiye.

Anita BagchiMadhya Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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