2 out of 52 of 5Verified purchaseSupport and communication
Support ne jo promise kiya tha, wo thoda halki kismat raha
Main support se thoda zyada responsive hone ki umeed kar raha tha, kyunki training ke dauraan unhone bataya tha ki har problem ka turant solution milega. Lekin actual mein jab main unse contact kiya, toh unka jawab milne mein kafi time lag gaya. Dialer aur calling tools ke baare mein bhi kuch sawal the, par response delayed tha. Phir bhi, kuch instances mein unhone achha assist kiya, jisse thodi madad mil paayi. Main samajh sakta hoon ki kabhi kabhi busy hota hoga, par mujhe laga communication jyada smooth hona chahiye tha. Invoice aur payment process mein koi major dikkat nahi thi, wo toh thik tha. Overall, thodi disappointment hui, par mujhe laga ki future mein shayad kuch behtar ho sakta hai agar support thoda zyada attentive ho jaye.