Support ne jo patience dikhaya, woh surprising tha
Mujhe sach mein support ki expected quality ka thoda doubt tha, kyunki kabhi kabhi softwares ke support waale thode slow aur generic answers dete hain. Lekin jab maine telephonic assistance ki request ki, toh team kaafii patient tha aur meri queries ko dhyaan se sun rahe the. Although mujhe har sawaal ka turant jawaab nahi mila, lekin unhone jo clarity provide ki, usse mujhe lag raha tha ki agar dubara zarurat padi toh main araam se phir support le sakta hoon. Haan, kabhi-kabhi response thoda delay hua, jo thoda irritating tha, par overall communication kaafi effective tha. Jo baat sabse zyada surprising thi, woh ye ki unhone training ke dauraan mere doubts ko dhire-dhire solve karne mein koi jaldbazi nahi ki. Toh aise lagta hai ki aage bhi mai comfortable ho kar unki madad lunga, jab bhi zarurat hogi.