Support ne jo kiya uski wajah se mere problems badh gaye
Maine WFHI ki telephonic support pe rely kiya tha jab mujhe kuch technical problems face karni padi software ke saath. Shuru mein toh training sessions se thoda confidence mila tha ki main use kar paungi easily, lekin jab real mein issues aaye, toh support experience bahut disappointing raha. Pehla phone call kiya, toh bas basic cheeze samjhai gayi bina meri actual problem samjhe. Agla call mein mujhe wait karna pada kaafi time tak, aur jab baat hui toh procedure complicated lag raha tha. Support staff ka communication style previous services jaisa nahi tha maine use kiya tha – vo zyada direct aur helpful tha. Automatic updates ke baad kuch functions theek se kaam nahi kar rahe the, aur ye batane pe bhi support ne problems ko turant resolve nahi kiya. Invoice aur payment system thik tha, usme koi problem nahi aayi. Lekin overall jo main outcome notice kar rahi hoon, wo ye hai ki support system reliable nahi raha, jiski wajah se mera kaam effect hua.