2 out of 52 of 5Verified purchaseSupport and communication
Support ne jo kaha tha, woh bilkul alag nikla
Support kafi slow mila mujhe, aur lagta tha jaisi expectations rakh rahi thi, waise match nahi hui. Jab main call kiya toh response time bohot lamba tha, ek baar baar connect hone ki koshish ki par band ho gaya. Jo baate maine pehle training session me suni thi support ke baare me, wo realize nahi hui. Unhone mera problem samajhne me bhi der lagayi, aur mere queries ke jawab adhoore mile. Mujhe lagta hai ke communication me thoda aur system hona chahiye tha, kyonki clear direction nahi mila ki next step kya lene hai. Automatic updates acchi chali par jab system me problem aaya tab support ki madad lene me problem rahi. Abhi mai decide kar rahi hoon ki agle use ke liye main kya karungi, kyunki ye support thodi disappointing rahi.