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WFHI review

Support ne jitna waqt lia utna theek tha

5 out of 55 of 5Unverified experienceSupport and communication

Support ne jitna waqt lia utna theek tha

Main WFHI ke support system ko leke kuch kehna chahata hoon. Overall, jo communication thi, wo kafi average thi, matlab main kuch cheezen khud samajh kar kar raha tha, jo shayad unke taraf se clearer ho sakti thi. Support se baat karne mein kabhi-kabhi thoda waqt lag jata, par itna bhi zyada nahi ki frustrate kar de. Mujhe laga main jyada rely nahi kar sakta unke support pe pure tarah se, isliye thodi cheezein apne aap seekhni padi. Dialer aur database tools ko setup karte waqt mujhe kayi baar khud se troubleshoot karna pada, jo normal hai, par better guidance milti toh acha hota. Training ke dauran aur onboarding mein bhi thoda extra effort karna pada apne taraf se, taki integration complete ho jaye. Payment aur invoice ki process thodi complicated lagi initially, lekin jab samajh aaya toh theek tha. Overall, support ne jitna waqt lia utna theek tha, matlab unnecessarily slow nahi thi service, par thoda jyada assistance milti toh aur achha experience hota.

Sachin RaoMizoram, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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