support ne jab sab gadbad kiya to samajh aaya ki kitna slow hai
Mujhe lagta tha ki agar koi problem aayi toh support jaldi solve karega, par jab mera dialer kharab hua to us time se frustration shuru hui. Mene phone par help mangi aur initial to response mil gaya, par fir bhi samasya solve karne mein kafi der lagi aur baar-baar call transfer hone lage. Aisa laga ki koi proper coordination nahi hai unke end par. Unhone kuch basic steps suggest kiye par kaafi technical terms itne clearly samajh nahi aaye. Is wajah se mujhe khud bhi kabhi-kabhi troubleshoot karna pada, jo ki ideal nahi hai. Mujhe lagta tha ki priority assistance mein ye sab problems jaldi nipta li jayengi, par yeh expectation puri nahi hui. Haan, ek baar unhone update ke baad problem ko track karne mein madad ki thi, jo ek acha step tha. Poora experience thoda unsatisfactory raha, bas wahi ek chiz theek thi.