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WFHI review

Support ne jab problem hui toh nach mehsoos nahi karvaya

2 out of 52 of 5Unverified experienceSupport and communication

Support ne jab problem hui toh nach mehsoos nahi karvaya

Support ki baat karun toh jab kuch galat hua toh unka behaviour bilkul bhi theek nahi tha. Phone uthaya toh delay hua response mein, fir jab baat hui toh lafzon mein koi clear madad nahi mili. Jo training di thi, usse lag raha tha ki thoda behtar handle karenge par kuch zyada fayda nahi hua. Dialer aur database mein glitches aaye the par support se jab feedback maangi toh wo adhura jawab diya gaya aur matter quickly resolve nahi hua. Payment related queries bhi thik se process nahi hui, invoice create hone mein time laga. Overall, agar kisi ko technical problems hain toh yeh support zyada madad nahi karega, main apne doston ko bhi kuch aise hi bolungi. Wahaan jaana bekaar lagega jab problem ho jaye. Sb milake experience frustrating tha, simple baaton ka solution time mein nahi mila.

Sumitra GoswamiLadakh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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