Support ne invoice clear kiya, access thoda unclear raha
Mujhe support team se baat kar ke invoice process clear hua, jo mujhe sabse zyada confusion mein daal raha tha. Unhone sab kuch patiently samjhaya ki kaise payment karni hai aur invoice kaise generate hota hai, yeh cheez achhi lagi. Par jab software access aur uske kuch features ka use karne ki baat aayi, toh wo thoda unclear raha. Dialer aur database setup samajhne mein thodi dikkat hui, aur support jo batata tha, woh kabhi-kabhi jargon se bharpur lagta tha. Training sessions sufficient the lekin technical baatein thoda complex kar di thi. Overall, mujhe lagta hai ki support team ko communication mein thoda aur simple banna chahiye, taaki har user acche se sab samajh paye. Jo invoice waale point pe jitna help mila, usse main khush hoon, par software use karne mein clarity kam mili. Yeh dono baatein mila ke mera experience mixed raha aur mujhe decide karna hoga ki aage kaise chalna hai.