Support ne help toh kiya, par confidence me bargaining raha
Main kahungi ki support team ki taraf se madad thi, par confidence level kam raha mera end par. Jab maine call kiya, to they tried to assist politely and gave step-by-step instructions, which I appreciated. Lekin kabhi kabhi unka jawab thoda vague lagta tha, ya phir mujhe same cheez baar-baar samjhani padti thi. Mujhe laga ki kahi essential information missing hai jo mujhe khud discover karni pad rahi hai. On the positive side, telephonic support ki availability thi, aur timely call milta tha, jis se lagta tha ki unke paas resources hain par shayad training thodi incomplete hai. Payment aur invoicing mein koi dikkat nahi thi, smooth process tha. Par overall jo main feeling le kar nikla, wo ye hai ki mujhe software ko fully samajhne aur use karne ke liye zyada khud par bharosa karna pada, versus support unka confident aur proactive thoda kam raha. Is wajah se maine kaafi mehnat laga di, aur expect karta tha ki thoda zyada clear aur swift guidance milegi. Fir bhi, unka effort appreciate karti hoon, bas mujhe lagta hai wo poora bharosa build karne ko thoda aur behtar kar sakte the.