Support ne help nahi ki thi, bahut impatient tha
Mujhe laga tha ki support se baat karne mein asaani hogi, lekin jab maine unko call kiya toh baar-baar wahi baat repeat karni pad rahi thi. Ek baar bataunga, phir samajh nahi aaya toh dobara explain karna pada. Is wajah se samay barbaad hua aur patience kam ho gaya mera. Waiting time bhi jyada tha aur jab baat hui bhi, toh lagta tha wo sirf apna kaam nipta rahe hain bina asli madad kiye. Aise main, onboarding process mushkil ho gaya aur training ka fayda bhi kam ho paaya. Dialer aur database setup samajhna mushkil tha jab tak support ne achhi tarah guide nahi kiya. Invoice milne mein der hui aur payment process bhi clear nahi tha initially. Overall jo experience maine kiya, woh disappointing tha aur mujhe lagta hai ki isi wajah se main dobara nahi karunga is service ke saath.