Support ne help nahi ki, problem waise ka waise rahi
Koi meri problem samajhne ki koshish nahi karti thi support mein. Jab bhi call kiya toh ya toh line busy thi ya wait zyada lamba tha, aur baad mein connect hone par bhi mere issues solve nahi hue. Automatic updates se problem badh gaya tha, par unhone usko fix karne mein bilkul madad nahi ki. Training session ke baad bhi confusion hi raha ki kya step lena hai, kisi ne clearly guide nahi kiya. Payment process ke liye jo invoice aaya tha wo galat tha, contact karne par bhi changes nahi kiye. Dialer aur database features ko leke bhi koi response nahi aaya mera. Bas time waste hua aur koi effective communication nahi mila. Aise experience ke baad mujhe lagta hai ki phir se contact karna bekaar hai. Support waise ka waise chhoda, koi solution diya nahi kisi samasya ka. Bas kaha ki wait karo ya dubara try karo, par waqai madad nahi mili. Yeh sab dekh ke mujhe badi nirasha hui ki company itna acha service promise karke kuch nahi karti.