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WFHI review

Support ne help di par response speed thoda slow tha

4 out of 54 of 5Verified customerSupport and communication

Support ne help di par response speed thoda slow tha

Jab software use karte waqt mujhe phone shield issue aaya, support team ne madad toh ki lekin response thoda slow raha. Unhone mujhe samjhaya ki problem kya thi aur kaise fix kar sakti hoon, yeh practical approach tha jo appreciate kiya. Lekin baar-baar wait karna padta tha jab next update ya solution ka intezaar hota tha, jo stressful tha. Ek baar ticket raise karna pada jo handle hua, par usmein bhi time laga confirm hone tak. Achhi baat yeh thi ki dialer aur database jaise basic features ache se chal rahe the bina jyada complication ke. Main ye kahungi ki support team ne apni responsibility puri ki par speed mein sudhaar chahiye. Training sessions aur software documentation thik-thak thi, par jab actual problem aayi tab sab kuch clear nahi tha turant. Matlab, agar kisi ko ekdam jaldi aur efficient help chahiye toh shayad ye ideal nahi hoga, par agar thoda patience rakhoge toh aakhir mein solution mil jaega, jo kaafi madadgar hai.

Damini DixitDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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