Support ne help dena difficult bana diya
Mujhe sach kahoon toh mujhe aage bhi support ki zarurat padegi toh main wapas nahi jaungi unke paas. Kaafi baar help mangne ki koshish ki thi, par har baar response ya toh delayed aata tha ya phir incomplete hota tha. Dialer feature mein problem aayi thi, lekin support team se baat karke lag raha tha ki wo bilkul ready nahi thi solution provide karne ke liye. Database update ke time bhi confusion hota tha aur jab call kiya toh lagta tha ki wo bas time waste kar rahe hain. Software ka access dene wala process theek tha, shayad yeh unhi cheezo mein se ek hai jo sahi tarah se kaam kar rahi thi. Payment aur invoice processing fast thi, isme koi issue nahi. Lekin jab main support se baat karti thi toh mera impression yehi bana ki wo meri problem ko samajh nahin rahe hain ya fir seriously nahi le rahe. Aisi experience ke baad support ko dobara call karna mushkil lagega mujhe. Ye hi mera seedha verdict hai, koi chakkar nahi. Agar support better hota toh shayad consider karti.