Support ne frustration badha di par ek cheez theek thi
Mujhe WFHI ka software use karte hue jo sabse zyada dikkat hui woh support ki taraf se thi. Roz roz jab main kisi chhoti problem me phone karti thi, toh waiting time bohot zyada hota tha aur jo jawab milta woh mere questions ke saath sync nahi karta tha. Baar baar confusion badhta gaya, mujhe lagta tha ki communication mein clarity honi chahiye thi, especially daily workflow me jahan mujhe quick help ki zarurat thi. Onboarding ke dauraan sab kuch theek thi, software smoothly install ho gaya tha aur initial training clear thi. Lekin support ke bina, daily issues handle karna kaafi frustrating tha. Kabhi kabhi lagta tha ki unka dialer tool bhi properly respond nahi kar raha hai. Overall, main yeh kahungi ki software ki initial setup aur training acchi thi, par ongoing telephonic support ki wajah se overall experience kafi disappointing raha. Mere liye yeh bahut important tha ki main apne daily tasks bina kisi rukawat ke kar sakoon, par wahan problems aati rahi aur unka hal milna mushkil tha.