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WFHI review

Support ne fir bhi mera problem solve nahi kiya

1 out of 51 of 5Verified purchaseSupport and communication

Support ne fir bhi mera problem solve nahi kiya

Maine WFHI ko contact kiya tha help ke liye par bahut baar repeat karna pada apni baat. Har baar mujhe wahi information deni padti thi, aur jab finally support se baat hui toh waiting time bahut zyada tha. Dialer setup karne mein problem hui thi, par support team baar baar mujhe bas basic steps bolti rahi, jo maine khud already try kiye the. Software updates automatic hain par unke baad bhi kabhi-kabhi features crash karte hain. Database feature mujhe disable karna pada kyunki wo hamare workflow ke saath fit nahi ho raha tha. Sign-up aur billing se related koi issue nahi tha, wo smooth tha. Lekin agar aapko quick aur effective help chahiye toh ye system aapko frustrate karega, kyunki baar-baar ring karna aur intezaar karna padta hai aur problem waise ki waise hi reh jaati hai.

Uma ParekhJharkhand, IndiaExperience: Published:
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