support ne explain kiya par clear nahi hua
Mujhe lagta hai ki telephonic support team ne kaafi try kiya mere sawaalon ka jawab dene ke liye, par explanations zyada clear nahi thi. Kabhi-kabhi jo points woh samjha rahe the, woh thoda confusing ho jate the, aur mujhe baar-baar dubara puchna padta tha ki matlab kya hai. Software ke kuch updates ne bhi mujhe thoda pareshan kiya, aur jab queries kar rahi thi toh support se fully samajh nahi paayi ki update se kya farak aayega meri workflow me. Invoicing aur payment process pe unhone basic clarification di, jo theek thi, par mujhe lagta hai ki agar woh thoda step-by-step simple details dete toh badi madad hoti. Overall, main itna impressed nahi rahi hu support ki clarity pe, matlab ki conversation se jo samajh aata hai woh incomplete tha. Mujhe laga tha ki priority assistance lene par zyada personalized aur clear clarification milegi, lekin practical me thodi bhaunchal lagti hai. Mujhe lagta hai ki agar support team thoda simple aur clearly bolti, toh better hota. Kahoon toh support ka experience mera typical call centre jaisa raha, jo mujhe accept karna pada.