Support ne expected time se zyada liya
Mujhe aapke support se jo help chahiye thi, usme bahut zyada waqt lag gaya. Main bahut baar koshish kar rahi thi ki quick solution mile, par website pe jo information di gayi thi, wo bahut confusing thi aur clear nahi thi. Jab maine telephonic support call kiya, tab bhi mujhe bar bar wait karna pada aur jo answers diye gaye, wo mere problem ka theek se solution nahi the. Maine support team ko multiple baar contact kiya, par communication mein delays the, jiski wajah se mera kaam der se hua. Main expect karti thi ki ye process zyada straightforward hoga, par mujhe kuch bhi milke asaani nahi hui. Ye experience mujhe disappointment de gaya kyunki main believe karti thi ki training aur software dono helpful rahenge. Support ke sath coordination better hona chahiye tha, takki queries jaldi solve ho sakti. Main abhi bhi ye soch rahi hoon ki kya ye software mere liye right hai, jab tak support system itna slow rahega. Bahut zyada waqt waste hua, aur main yeh feedback zarur de rahi hoon taaki sudhaar ho.