5 out of 55 of 5Verified purchaseSupport and communication
Support ne expectations pura nahi kiye, kuch kami lagi
Support service mujhe mila waise thoda better lag sakta tha if they had matched exactly what I expected before signing up. Jo telephonic assistance tha, woh timely tha aur polite bhi, lekin kuch queries theek se answer nahi kiye gaye, jis wajah se mujhe baar-baar samjhane ki zarurat padhi. Training sessions mein response acchi thi but support mein thoda consistency ki kami thi. Mera matlab yeh hai ki thoda zyada technical depth ke saath clear communication honi chahiye, tabhi users ko adhik faayda milega. Mujhe laga ki clear updates aur explanations mein thoda gap tha jo fill karne chahiye for better experience with communication aur technical problems.