support ne expectations poori ki, par thodi extra mehnat lagi
Madad lene ke liye jab support ko call kiya, toh mujhe laga ki sab kuch smoothly chalega par thodi der lagi samajhne mein overall. Jo training aur onboarding flow mila, woh theek tha, bas live support calls ke waqt kuch mismatch tha mere schedule se, jis wajah se mujhe adjust karna pada. Dialer aur database features ko samajhne mein initial queries pe support ne accha jawab diya, par har baar pehle se kuch repeat karna padta tha jo time-consuming lagta tha. Software ke automatic updates regular milte rahe jo bade helpful rahe in keeping everything updated. Payment aur invoicing process bhi simple raha jo ek achhi baat thi. Toh haan, support ne jo commitment ki thi for helping, woh poori kar di par thoda aur smooth experience ke liye mujhe zyada effort dalna pada. Fir bhi, overall satisfaction accha tha kyunki baad mein sab thik se kaam karta raha.