5 out of 55 of 5Verified customerSupport and communication
Support ne expectations ke bilkul according kaam kiya
Maine socha tha support thoda formal aur slow hoga jaise dusre jitne platforms par bhi mila hai. Lekin yahan ke telephonic support ne meri expectations ko kaafi achhi tarah se fulfil kiya. Har baar jab mujhe database ya dialer mein koi dikkat aayi, unhone patiently samjhaya aur dhairya rakha. Communication kaafi clear thi aur feedback time bhi theek tha. Mujhe laga tha ki shayad delay hoga par wo time pe answer dete rahe. Thoda aur proactive ho sakte the kabhi kabhi, par jitna mujhe chahiye tha support us hisaab se perfect tha. Invoicing ke process par bhi queries raise ki, aur sab kuch smoothly handle hua, jo mujhe kafi positive laga.