Support ne expectation se kam hi diya yaar
Mujhe lagta tha ki telephonic support maturity ke saath kaam karega, par jo mila woh usse kaafi kam tha. Training ke baad jab maine dialer aur database problems report ki, tab response time itna slow tha ki frustration badh gaya. Mujhe sochna pada ki shayad main khud troubleshoot karun, kyunki support se immediate help expect nahi kar sakta tha. Sign-up aur payment process theek tha, usme koi zarurat se zyada complication nahi thi, invoice bhi timely mila. Lekin support calls mein patience kaafi test hua aur kabhi kabhi jo solutions diye woh mere liye samajhna mushkil the. Shayad jo promise kiya gaya tha pehle wo support experience match nahi karta, isliye baki features ke bawajood lagta hai ki agla time main support pe zyada bharosa nahi karunga. Ye baat main apne dost ko bhi waise hi batata jo software explore kar raha ho.