Support ne expectation puri nahi ki par help thi
Maine expect kiya tha ki jab kuch gadbad hogi toh support jyada jaldi aur asaani se mil jayegi. Pehle toh mujhe laga tha ki software ke calling tools aur database ke issues jaldi solve honge. Par jab ek baar dialer thoda disable hua, toh thoda time lag gaya unka response aane mein. Lekin phone par baat karte waqt support achhi thi, unhone explain kiya ki update chal raha tha aur next steps kya karne hain. Mujhe lagta hai ki thoda aur tez aur proactive support mil sakta tha. Training jo mili thi onboarding ke time pe, usse mere doubts to cover hue, par jab real use mein problem ayi toh thoda stuck feel hua. Payment aur invoice process smooth tha, koi dikkat nahi hui. Overall mujhe laga ki expectation se support thoda piche reh gaya, lekin jo help mila usse kaam chal jata hai. Thoda aur improvement chahiye ki communication errors hone par jaldi reach kiya jaye. Phir bhi software ki automatic updates aur calling tools theek kaam karte hain saath hi payment steps clear the.