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WFHI review

Support ne expectation puri nahi ki, bahut time lag gaya

1 out of 51 of 5Verified purchaseSupport and communication

Support ne expectation puri nahi ki, bahut time lag gaya

Main support se kaafi kuch expect kar raha tha ki jab problem aaegi toh jaldi se solve ho jayegi, par unfortunately aisa nahi hua. Jab main call dialer mein issue face kar raha tha, toh support se contact kiya lekin unka response time bahut slow tha. Jo telephonic assistance milti thi, woh bhi kabhi kabhi confusing lagti thi, matlab ki mujhe lagta tha ki meri baat sahi se samajh nahi pa rahe the. Database feature ke bare mein bhi kuch explanations incomplete the, jis wajah se main pura utilize nahi kar paya. Automatic updates ki wajah se kaafi baar setup mein problem aayi, aur in sab cheezon ko theek karne mein jyada time nikal gaya. Overall, mai disappointed hoon kyunki expectations ke mukable mein support quality kaafi peeche thi.

Achal DasguptaOdisha, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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