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WFHI review

Support ne expectation ke mutabiq response diya, par kuch cheezein missing thi

5 out of 55 of 5Verified purchaseSupport and communication

Support ne expectation ke mutabiq response diya, par kuch cheezein missing thi

Mujhe jab WFHI ke support se baat karni padi, tab main soch rahi thi ki shayad zyadah quick response milega, lekin unhone mujhe jis tarah se assist kiya, wo ubaid tha aur generally expected ke mutabiq tha. Unhone mere queries ka jawab kaafi patiently diya, aur technical aspects ko achhi tarah se samjhaya. Phone support thoda detailed tha, jo ki achha laga kyunki normally mujhe itni detailed explanation milti nahi thi. Par jo missing mujhe laga wo tha proactive follow-up ka, matlab jab main initial baat kar chuki thi, toh support team ko mujhe feedback ke liye fir contact karna chahiye tha, ya koi suggestions dene chahiye the improvements ke liye. Kuch cheezein aisi bhi thi jo automatically update hoti rehti hain, lekin agar unpe thoda aur guidance milti toh aur accha hota. Reflect karte hue kahungi ki mujhe overall support experience mile jo as expected the, par woh extra touch nahi mil paya jo mujhe better lagta. Shayad future interactions mein ye aspect improve ho sakta hai.

Nisha WarrierUttar Pradesh, IndiaExperience: Published:
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