Support ne error fix karna achha kiya par response time zyada tha
Jab main WFHI ke software use kar raha tha, ek baar dialer mein problem aayi jo call connect hi nahi kar pa raha tha. Pehle maine support ko call kiya, jahan unhone meri problem ko dhyan se suna aur steps bataye troubleshoot karne ke liye. Maine bataye gaye steps har ek step follow kiya, phir bhi issue solve nahi hua. Phir support ne remote assistance se mere software ko check kiya aur issue pata kiya ki update installation ke baad kuch settings reset ho gaye the. Ye batate hi unhone priority se fix kar diya. Thoda support ka response time slow laga, ek do baar wait karna pada jab issue track kar rahe the. Lekin overall communication friendly aur professional tha, technical team ne baahid patience dikhaya. Training ke dauraan jo calling tools sikhaye gaye the, wo kaafi useful rahe jab software regular kaam mein aaya. Sign-up aur payment process smooth raha jiski wajah se billing mein koi problem nahi aayi.