2 out of 52 of 5Verified customerSupport and communication
support ne ek specific call mein thoda delay dikhaya
Main pehle bhi similar software use kar raha tha toh mujhe comparison karne ka mauka mila. Support ka overall approach theek tha, par ek particular call jab maine help chahiye thi, toh response thoda late aaya. Yeh moment mujhe thoda frustrating laga kyunki main expect karta tha ki jald solution milega. Baaki general calls mein support thoda standard raha, koi khaas baat nahi. Mujhe lage ki agar support thoda jyada proactive hota aur call ke time pe faster response milta toh main zyada khush hota. Baki features jaise automatic updates aur database integration theek the, par support ki timing thodi inconsistent lagi mujhe. Mujhe lagta hai yeh ek area hai jahan work ho sakta hai, warna overall software use karna manageable tha.