3 out of 53 of 5Verified customerSupport and communication
Support ne ek cheez toh achhi ki
Pehle soch raha tha ki support se baat kar ke problems jaldi solve ho jayengi, par wait zyada karna pada. Lekin jab finally baat hui, toh explanations kaafi clear thi, jo mujhe acha laga. Main toh thoda confused tha dialer ke usage mein jo pehle training mein cover nahi hua tha. Automatic updates system smooth karte dikh rahe hain, par mujhe lagta hai kuch cheezein thoda aur detailed honi chahiye thi onboarding mein. Support experience mix tha, company ne help di, par timely nahi. Thoda aur quick aur proactive hota toh even better lagta. Lekin overall, customer support ne ek cheez toh achhi ki - mujhe iska ek clear concept dene mein madad ki.