Support ne ek baat toh acchi thi
Bhai, mujhe WFHI ka support system ko leke thoda mix feelings hain. Sign-up jab kar raha tha, toh process kaafi straightforward laga, aur mujhe turant call support available mili which was good. Lekin jab database feature set karne ki koshish ki, toh thoda confusion hua, kyunki mujhe relevant instructions samajhne mein thodi lag gayi. Dusri side pe, dialer aur calling tools ache tarah se kaam kar rahe the poore week ke dauran, koi dikkat nahi aayi. Lekin support se baat karte waqt lagta hai kabhi kabhi woh poori baat dhyan se nahin sunte, matlab baar baar repeat karna padta hai jo thoda thakan wali baat hai. Training thoda generic tha, jahan par mujhe specific use cases samajhne mein dikkat aayi. Overall, onboarding ka jo flow hai, woh average tha. Matlab, kuch cheezein achi chal rahi thi, aur kuch jagah pendency si thi. Matlab mujhe laga main pehle bhi ye baatein explain kar chuka hoon, theek toh karte hain but still kaafi thodi si improvement ki zarurat hai.