Support ne ek acha follow-up kiya tha par baaki sab theek nahi tha
Maine jab support se contact kiya toh initially mujhe lag raha tha ki response time thoda zyada hai aur samajhne mein bhi issue hua ke mera problem kya hai. Lekin phir jo follow-up hua, wo thoda better tha, unhone phone pe politely baat ki aur mujhe calm karne ki koshish ki. Par overall, issue jo report kiya tha wo proper solve nahi hua tha, aur mujhe baar baar alag department se baat karni padi, jo thoda frustrating tha. Software mein kuch bugs aaye jo calling tool pe effect kar rahe the, aur unka response kaafi slow tha. Email replies bhi delay hoti thi, is wajah se workflow thoda disrupt hua. Achhi baat ye thi ki jab finally samasya ko samjha gaya, toh detailed explanation di gayi replacement update ke liye. Mere overall experience mein thoda patience require thi aur support mein consistency touch miss hui. Lekin jitna communication hua usmein thoda professionalism tha, ispe main positive rehti hoon. Agli baar shayad better coordination dekhne ko milega toh main zyada satisfied rahoongi.