Support ne disappoint kiya, main dobara try karungi nahi
Main pehle bhi apne issues bata chuki hoon, fir bhi lagta hai ki support team se response timing bilkul theek nahi hai. Jab bhi main call karti, toh lagta hai mera problem kisi ko seriously nahi lena. Kuch baar toh lagta tha ki bas time guzar raha hai, lekin solution kahan hai woh nahi samajh aata. Software ki update ki wajah se mera kaam ruk jata hai, aur support se help lene mein itna time lagta hai ki frustration badh jati hai. Maine multiple times phone kiya aur email bheji, par response hamesha late aya ya adhura tha. Payment aur invoicing process bhi complex lagta hai jab koi sawal uthta hai, koi quick help nahi milti. Ye sab dekh kar main ye hi sochti hoon ki main dobara is system ko try karungi nahi kyunki mere liye itna hassle hona worth nahi hai. Main chahti thi ki software zyada supportive ho, par ab feel karti hoon ki yeh mera time waste kar raha hai. Soch rahi hoon ki aage kisi aur option par shift kar jaun jo timely aur effective support provide kare.