Support ne disappoint kiya, expectations se bohot kam tha
Yaar, main WFHI ka software lene wali thi socha support acha milega par kuch zyada help nahi mili. Pehle toh unhone mujhe onboarding me thoda confuse kar diya, aur jab dialer ka issue aaya toh telephonic support time par respond nahi kar paya. Jo automatic updates hain, wo bhi kabhi kabhi easily install nahi hote. Database feature toh okay tha, usme koi problem nahi thi, bas thoda slow lagta hai kabhi kabhi. Billing aur payment process clear tha, yeh point toh acha laga. Lekin overall communication mujhe match nahi kar paya jo maine expect kiya tha, kaafi frustrating experience tha. Training sessions bhi mujhe lag raha tha basic se thoda better honi chahiye thi. Agar support aur communication pe thoda dhyan diya jaye toh product aur bhi behtar ho sakta hai, warna baaki ki cheezein itni impressive nahi thi ki main recommend karun.