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WFHI review

Support ne delays mein surprisingly acha kaam kiya

5 out of 55 of 5Verified customerSupport and communication

Support ne delays mein surprisingly acha kaam kiya

Bas ek baat jo mujhe pasand aayi wo yeh thi ki support team jab bhi maine call kiya ya message bheja, unnecessarily baar-baar repeat karne ki jagah direct solution dhoondhti thi. Kabhi kabhi wait karna padta tha, par zyada nahi, aur usually response efficient hota tha. Thoda sa muajh lagta tha ki same cheeze baar baar batani na padti toh better hota, par overall jo bhi queries thi wo handle ki gayi without zyada annoying delays. Database feature se calls track karna asaan hua hai, aur dialer bhi generally stable rehta hai. Training sessions kaafi samajhdaar bane the, par jitna jyada seekhna tha woh mostly maine khud se kiya. Payment and invoicing process smooth tha, jisme koi dikkat nahi ayi. Toh support timing aur quality ka mixture thoda unique tha, par results positive the, isliye main yeh kehna chahungi ki ek baar samajh ke service kaafi helpful hai, bas waiting time thoda optimize karna chahiye.

Gauri GaonkarTamil Nadu, IndiaExperience: Published:
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