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WFHI review

Support ne confidence nahi diya, final outcome disappointing tha

1 out of 51 of 5Verified customerSupport and communication

Support ne confidence nahi diya, final outcome disappointing tha

Main support se baat karti rahi poora process mein, but honestly main confident feel nahi karti thi unki help se. Jab bhi main call karti thi, mujhe lagta tha wo bas basic hi bata rahe hain, asli solution tak jaane mein madad nahi milti thi. Discussion thodi confusing hoti thi, woh baar baar topic change kar dete the ya questions clear nahi kar paate the. Mujhe questions repeat karne padte the, aur har call ke end mein main sochti thi ki main wahi pehli position mein hoon jahan se start kiya tha. Jo updates automatically aati thi, unse bhi clarity nahi badhi. Jab telephonic support ke paas pauncha, mujhe lagta tha mai samajh nahi paungi issues ko resolve kar paungi. That feeling never went away. Finally, main khud ko prepared karti rahi ki mera kaam khud se karna padega, because unse support milna bharosa nahi deta tha. Isi liye main yeh kahungi ki overall outcome meri expectations ke against gaya aur main shayad future mein unki service nahi le sakti. Ye frustration aapke liye bhi acha nahi hoga.

Bhavana Yash GhoshChandigarh, IndiaExperience: Published:
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