Support ne confidence dekh kar thoda hairaan kiya
Mujhe yeh umeed thi ki jab main support team ko contact karungi, toh wo meri sari queries ko confidently handle karenge, par mujhe lagta hai ki wo thodi darrti hui lag rahi thi. Jab maine pehli baar issue explain kiya, toh woh precise jawab dene mein thodi hesitation thi. Maine apni problem baar baar simplify karke samjhayi, par har baar mujhe lagta tha ki mujhe unse zyada pata hai apne hisaab se. Support agent ko shayad training ya information kaafi nahi mili thi, is wajah se mera confidence bhi gir gaya ki kya wo meri madad kar paayegi. Phone pe baat karte waqt main thak gayi thi aur bas jaldi se solution chah rahi thi par support team ne mere point ko recognize karne mein bhi der ki. Is experience ne mujhe surprise kiya kyunki main better response expect kar rahi thi, aur mujhe lagega ki ye sab thoda aur organised aur confident hona chahiye tha. Honestly, mujhe lagta hai ki mujhe zyaada support nahi mila, iska impact mera experience pe padha.